Contact
Send us an email
info@igetvapesaussi.com
Visit our office
Street name 12, Sydney
Frequently Asked Questions
Please read our FAQ before sending us a message.
How long does shipping take?
Shipping is done via Australia post with 1 option for standard postage. For standard postage please allow 1-5 working days for your package to arrive. Please note times may vary depending on Australia Posts’ schedule and demand.
How can I track the my order?
You will receive an order tracking number from us when we ship your product. At that time, you can log in Aupost website https://auspost.com.au/mypost/track/#/search and enter your logistics tracking number for real-time tracking.
Where can I purchase your products?
All products we advertise on our website are available for purchase: igetvapesaussi.com
Where do you ship to?
We ship Australia wide using Australia post.
How can I become a promoter?
For any promotions or collaborations please message us via Instagram directly or email us via our email info@igetvapesaussi.com
What is your return and refund policy?
Due to the nature of our products, once they have been opened, we will not accept returns. For any faulty products we have a 100% money back guarantee. All you need to do is email us with your order number and photos of the faulty device and we will process your refund. ‘
Send us an email
If you’d like further information about IGETVAPESAUSSI and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
You have any questions about our price/tracking/payment and ect, please free to let us know.